UNITED WAY CALL 211 SERVICES
Call 211 began in 2003 and averages 20 – 25 informational and referral calls per month. It provides access to a 37-county comprehensive information and referral service that is free, confidential and available 24 hours a day, seven days a week. The three digit access number gives callers quick linkage to get help or give help in the same way that 411 and 911 are universally recognized.
The database includes more than 6,000 health and human service programs and can be accessed by visiting www.211nc.org. Call United Way 211 is prepared to answer a wide range of questions from “what organizations offer premarital counseling" to “the car seat law has changed, where can I get a free car seat for my child?" Call United Way 211 also helps citizens find volunteer opportunities.
2-1-1 is currently available in 56 counties covering approximately 56% of North Carolina’s population including: Alexander, Alamance, Anson, Avery, Brunswick, Buncombe, Burke, Cabarrus, Caldwell,Catawba, Chatham, Davie, Davidson, Durham, Gaston, Guilford, Forsyth, Haywood, Henderson, Lee, Madison, Mecklenburg, Moore, New Hanover, Lincoln, Pender, Orange, Randolph, Robeson, Rockingham, Rowan, South Iredell, Transylvania, Union, Vance, Wake, Warren, Watauga and Wayne counties counties. Last year more than 60,000 people found help by calling 2-1-1.